Contact/Office Location

Phoenix, AZ

Trouble Scheduling?

Can’t find an appointment time that works for you? Request an appointment time by sending a message using the button above.

About Dr. Donaldson

Dr. Donaldson is a Board-Certified Neurologic Specialist in Physical Therapy. She has a passion for life and faith founded in her relationship with Jesus Christ which has fueled her pioneering spirit to achieve many firsts in places she never dreamed she would be called. She was among the first to graduate with the Doctor of Physical Therapy degree from Creighton University in 1997. As part of her training, she was the first to receive a 3-month clinical affiliation in Vestibular Rehabilitation at Good Samaritan Medical Center. Upon graduation with her DPT, she received her first academic appointment as Assistant Professor at University of Mobile Graduate School of Physical Therapy where she taught fulltime and carried out her clinical practice in Neurological, Vestibular and Aquatic Physical Therapy.

Her service led her back to her hometown of Phoenix, Arizona where she worked at Barrow Neurological Institute for 13 years, during which time she treated patients with many complex Neurological disorders including Traumatic Brain Injury, Stroke, Spinal Cord Injury, Brain Tumors, and of course Vestibular and Balance disorders. She pursued Certifications of Competency, including Advanced Competency, in Vestibular Rehabilitation through University of Miami Medical School and Emory School of Medicine. With this training, she developed the Vestibular Physical Therapy program in Outpatient Neurological Rehabilitation. She pursued specialty training in the treatment of Facial Paralysis. Dr. Donaldson held academic appointments in Doctoral programs directing 12 credits of Neurological Rehabilitation both in Los Angeles and Metropolitan Phoenix, developing service-learning programs both locally and internationally in Ecuador.

Dr. Donaldson considers it a sacred privilege to be allowed into the care of a person’s health, with Jesus as the Healer. She reverences the Theology of the Body and remains in awe of how we are “fearfully and wonderfully made” (Ps 139:14) even just when considering the very tiny, yet highly organized Vestibular System. She loves sharing with her patients about this Design as a part of their own recovery toward achieving their best life goals. Her love for sharing her faith includes many previous years in international teen ministry, international medical missions, and co-founding a Catholic Women’s Conference based on the writings of St. John Paul II, Mulieris Dignitatem and Novo Millennio Ineunte.

Licensed States


In-Network Carriers

This provider is not enrolled with Medicare, Medicare Replacement, or Medicare supplement plans and therefore will not be able to see patients with these benefits. By scheduling an appointment, you attest that you do not have Medicare and understand that this provider is unable to see patients with Medicare/Medicare Advantage/Medicare Replacement benefits, regardless of willingness to pay cash.

Please complete a benefits inquiry form prior to your appointment HERE

Tricare Select, Cigna, BlueCross BlueShield Networks
United Healthcare Networks Include: Effective Date 08/30/2023 – PPO, NexusACO(RP, RB, R, NRP, NRB, NR, OAP, OA), Charter(HMO, EPO, POS), Core(HMO, EPO, Choice Plus POS), Choice(HMO, +HMO, EPO, Plus POS), Select(HMO, Select+, EPO), Exchanges/ER Wrap. Medicare plans are NOT included.

Self-Pay Discounted Rates are available at this time. Service may be eligible for HSA reimbursement when deemed medically necessary by your PCP.

Accepts those who are insured with:
Christian Brothers Ministry Services Plan
Diocese of Saint Petersburg, Florida
Christendom College

Self-Scheduling on Acuity is reserved for In-Person Appointments Only, as the clinic space is reserved and leased for patients requiring the in-person clinic environment. Wifi at the clinic is not sufficient for best quality Telehealth.

Telehealth and Home Visits require Custom Scheduling by Dr. Donaldson to best schedule and allow ample commute times for those appointments. Please send a message to her with your phone number to reserve your appointment. Home visits are based on availability.

Mondays are reserved for Telehealth Only, from the home office where stronger wifi provides best connection for Telehealth. Some Wednesday mornings are available for Telehealth.  Again, please reach out to Dr. Donaldson with your availability for Custom Scheduling.

Services Offered

  • Vestibular & Balance Dysfunction
  • Vestibular Neuritis/Labyrinthitis
  • Ramsay-Hunt Syndrome
  • Vestibular Migraine
  • Vestibular Schwannoma/Cerebello-Pontine Angle Tumor
  • Mild Traumatic Brain Injury/Concussion
  • Vestibular Concussion
  • Cerebellar Degeneration
  • High-Level Gait & Balance for Spinal Cord Injury
  • Multiple Sclerosis
  • Vestibular Migraine
  • Multi-Factorial Imbalance
  • Ménière’s Disease
  • Vestibular Hydrops
  • Chiari Malformation
  • Microvascular Compression Syndrome – Post Decompression
  • Utricular Dysfunction
  • Neurofibromatosis II/Bilateral Vestibular Hypofunction
  • Facial Nerve Injury
  • Bell’s Palsy
  • Ramsay-Hunt Syndrome
  • Lyme Disease
  • Vestibular Schwannoma/Cerebello-Pontine Angle Tumors
  • Trauma
  • Vaccine Injury
  • Guillain-Barre Syndrome
  • Infection
  • Surgical Complications


Dr. Donaldson see both children and adults with vestibular, balance, and facial nerve disorders. She sees adults with other neurological pathologies. See "Services Offered" on her profile.
*Languages: English